Terms of Use

  1. General

1.1 The website utopia-jewelry.com (the “Website”) is operated by UTOPIA (the “Company”).

1.2 The Website is intended for the sale of luxury jewelry and for providing information regarding the Company’s products.

1.3 Use of the Website constitutes full acceptance of these Terms of Use.

1.4 The Company may update these Terms at any time without prior notice, and the binding version shall be the one published on the Website at the time of use.

 

  1. Eligibility for Use and Purchase

2.1 Purchases on the Website are permitted to users aged 18 or older only.

2.2 Placing an order constitutes a declaration that the user has the legal capacity to enter into a binding transaction.

2.3 Placing an order on the Website constitutes confirmation and declaration by the user that they are over 18 years of age, that the purchase is made for personal use, and that the jewelry will be used in accordance with the Company’s care and usage instructions.

2.4 If it is determined that an order was placed by a minor under the age of 18, the Company shall be entitled to cancel the transaction, delay delivery of the product, or require approval from a legal guardian as a condition for completing the transaction, and the customer shall have no claim, demand, or allegation against the Company in this regard.

2.5 The Company may block access to the Website for any user who violates these Terms or makes unlawful or improper use of the Website.

 

  1. Products and Descriptions

3.1 All jewelry items are manufactured to high luxury standards using premium materials.

3.2 Minor differences may occur between images displayed on the Website and the actual product due to lighting, digital display, and handcrafted characteristics.

3.3 Metal weights, stone counts, dimensions and shades are approximate and may vary reasonably.

3.4 The Company does not guarantee continuous stock availability.

 

  1. Prices and Payments

4.1 Prices are displayed in the currency specified on the product page and may include or exclude VAT as indicated.

4.2 The Company may change prices at any time without prior notice.

4.3 Customer payment will be charged upon order confirmation via the selected payment method.

4.4 In case of payment failure or suspected fraud, the Company may immediately cancel the order.

 

  1. Placing Orders

5.1 Order confirmation is subject to approval by the credit card company or payment provider.

5.2 The Company may cancel an order due to pricing errors, product description errors or technical malfunctions.

5.3 The Company may limit quantities per purchase at its sole discretion.

 

  1. Shipping and Delivery Time

6.1 Estimated production and delivery time is 21–28 business days.

6.2 Delays beyond the Company’s control, including force majeure, shipping delays or production delays, shall not constitute a breach of obligation.

6.3 Delivery is subject to a complete and accurate address provided at checkout.

 

  1. Cancellations, Returns and Credits

7.1 Cancellations and returns shall be governed by the “Shipping, Returns & Warranty Policy” published on the Website.

7.2 Any credit granted will be redeemable on the Website only and not as a monetary refund, unless otherwise required by applicable law.

 

  1. Intellectual Property

8.1 All intellectual property rights on the Website, including designs, images, videos, logo, texts and 3D models, are the exclusive property of the Company.

8.2 No content may be copied, reproduced, distributed, published or used commercially without prior written consent from the Company.

 

  1. Permitted Use

9.1 Users shall not make unlawful, harmful, misleading or abusive use of the Website.

9.2 Any attempt to interfere with the Website’s operation, security or infrastructure is strictly prohibited.

 

  1. Limitation of Liability

10.1 The Company shall not be liable for indirect damages, loss of profits or damage to reputation arising from use of the Website.

10.2 The Company shall not be responsible for damage caused by improper use of jewelry or failure to follow care instructions.

10.3 Product liability is subject to the Warranty Policy published on the Website.

 

  1. Privacy and Data Security

11.1 The Company takes reasonable measures to protect users’ personal information in accordance with applicable law.

11.2 Credit card details are not stored on Company servers and are processed via secure third-party payment providers.

 

  1. External Links

The Website may contain links to third-party websites. The Company is not responsible for the content, services or policies of such external sites.

 

  1. Governing Law and Jurisdiction

13.1 These Terms shall be governed exclusively by the laws of the State of Israel.

13.2 Exclusive jurisdiction in any dispute shall be vested in the competent courts of Israel.