General
UTOPIA (the “Company”) respects the privacy of users of the website utopia-jewelry.com (the “Website”) and is committed to protecting personal information provided by its users and customers. This Privacy Policy explains how the Company collects, uses and safeguards personal information.
By using the Website, you consent to this Privacy Policy.
Collection of Personal Information
When using the Website or making a purchase, the Company may collect personal information such as:
– Full name
– Email address
– Phone number (if provided)
– Shipping address
– Order and purchase details
– IP address and usage data
Information is collected when a user places an order, contacts customer service, or interacts with the Website.
Use of Information
The Company uses personal information for the following purposes:
– Processing and fulfilling orders
– Delivering products and providing customer service
– Communicating with customers regarding orders
– Improving user experience on the Website
– Preventing fraud and unlawful activities
The Company does not sell or rent personal information to third parties.
Payments and Processing
Payments on the Website are processed באמצעות secure third‑party payment providers. Credit card details are not stored on the Company’s servers and are transferred directly to the payment provider in accordance with PCI-DSS security standards.
Cookies
The Website uses cookies for proper operation, security, analytics and improvement of user experience. Users may block or delete cookies via browser settings, though some Website functions may not operate properly as a result.
Types of Cookies We Use:
- Essential Cookies – required for the proper operation of the website, including shopping cart functionality, page navigation and secure checkout processes.
- Analytical Cookies – used to analyze how users interact with the website in order to improve performance and understand general usage patterns (for example, via analytics services).
- Marketing Cookies – used for advertising purposes, campaign performance measurement and delivering relevant advertisements and marketing content.
- Third-Party Cookies – Cookies set by external service providers such as payment processors, analytics platforms, advertising networks, shipping providers and other technological services integrated into the website.
Sharing Information with Third Parties
The Company may share personal information with third parties in the following cases:
– Shipping providers for order delivery
– Payment processors and clearing services
– Technology service providers and Website maintenance
– When required by law or court order
Data Security
The Company implements reasonable and accepted security measures to protect personal information from loss, misuse or unauthorized access. However, no system is completely secure and absolute security cannot be guaranteed.
Data Retention
Personal information will be retained only for the period necessary to fulfill the purposes for which it was collected and in accordance with applicable law.
User Rights
Users have the right to review, update or request deletion of their personal information, subject to applicable legal requirements. Requests may be submitted via the customer service email address.
External Links
The Website may contain links to external websites. The Company is not responsible for the privacy practices or content of such third‑party sites.
Policy Updates
The Company may update this Privacy Policy from time to time. The binding version shall be the one published on the Website at the time of update.
Contact
For privacy-related inquiries, please contact:
Email: support@utopia-jewelry.com
This policy was last updated on: 24.02.2026